We often have agents who work as a team to work on accounts. Perhaps one of them has an “in” with a particular prospect, but needs a more experienced agent to help the prospect make a decision. Maybe one agent is a terrific prospector and can open conversations, but needs help with selecting and presenting the right product. The scenarios are literally endless.
What’s the best way to split that business? Should they split it evenly? If not, what’s the proper percentage?
This is a very common problem in the insurance industry, and thankfully one that has been addressed by the deep-thinkers at the Million Dollar Round Table (or MDRT for short).
The MDRT most commonly works with agents who sell life insurance. Their best practice on how to split the commission works like this:
They recommend splitting 100% of the commission available to the writing agent into five parcels of 20%:
- Securing the appointment with the prospect: 20%
- Doing a “Fact-Finder” with the prospect to determine their exposure and needs: 20%
- Designing the policy with all its coverage points and provisions: 20%
- Closing – or writing the application and staying on top of it through underwriting and final issue: 20%
- Ongoing service: 20%
Following this model could end up in splits of 80/20 or 60/40 between two agents, 60/20/20 or 40/40/20 among three agents, 40/20/20/20 among four agents, or even 20/20/20/20/20 among five agents.
While our agents are in business for themselves and can decide to split business however they see fit, following these recommended split levels is not only more fair over time – rewarding more accurately the amount of work being put in to write the business – but also reduces confusion by clearly delineating the participating agents’ responsibilities going forward. We highly recommend following them wherever possible.