I’m Way Busier Than You

I’ve talked to several agents in the last few days who are having a tough time setting appointments and getting them to stick. Think about this: Saying something like, “I’m open anytime this week. What works well for you?” sounds weak and desperate. Producers and players don’t have open schedules. Read more…

The Greatest And… Everyone Else

The great cellist Jacqueline Du Pre was a prodigy from an early age. At age six, she was running, cello over her head, down the performance hall where she was one of the performers that day. She was smiling and laughing and running. A janitor, figuring she must have just Read more…

Missing Our Mark

In this job, we expect to lose. It’s hard work, especially in the beginning, facing a mountain of no’s, struggling daily to get in that rhythm of perpetual yeses. Loss is unfortunately woven into the fabric of a sales job, so we not only expect to lose, but we learn Read more…

Splitting Business

We often have agents who work as a team to work on accounts. Perhaps one of them has an “in” with a particular prospect, but needs a more experienced agent to help the prospect make a decision. Maybe one agent is a terrific prospector and can open conversations, but needs help Read more…

Rachel Burnett Technical Training

Rachel Burnett, my business partner in San Angelo, led the Dynasty conference call this morning. Here are my notes from her call: It all boils down to good old-fashioned activity. I’ve discovered there are so many talented people in our company and I learn from all of them. I’ve come Read more…

Achieving the Impossible

I gave a talk to some of our top agents a few months ago and I stumbled across this excellent article on the same topic by Jessica Rovello, the Co-founder and CEO of Arkadium. If you like what she has to say, I highly recommend you follow her on Twitter at @JessRovello Read more…

Change Is In The Air!

One of our agents (and a dear friend) sent me this email and it was so incredibly touching and powerful, I wanted to share it with all of you. Enjoy 🙂 Change is in the air! Monday was a horrible day: I called 8 REFERRALS and not one said yes Read more…